How care works
How care worksCare, in theory and practice.
Care is provided by independent, U.S.-licensed providers through Wasef Health, who decide whether treatment is appropriate.
How it works
How it worksFour steps, your pace.
- 01
Online visit
Answer a few questions about your health and goals from your phone.
- 02
Provider review
A licensed provider reviews your visit, usually within 24 to 48 hours.
- 03
Shipped to you
If prescribed, your plan ships discreetly. Shipping is included.
- 04
Ongoing care
Message your care team any time; your provider checks in before refills.
- One flat priceYour monthly price covers the visit, provider and shipping.
- Everything includedCheck-ins, messaging and discreet delivery.
- No approval, no chargeNothing ships and nothing is billed unless approved.
Who provides your care
Your clinical team
Medical services are provided by Wasef Health, PC, an independent medical practice whose licensed providers review ALT TheoryRx assessments and decide whether a prescription is appropriate. Wasef Health is responsible for clinical care, provider licensure and oversight, patient medical records and clinical policies. ALT TheoryRx provides the website, your account and non-clinical support, and cannot influence a clinical outcome.
Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.
Pharmacy relationship
How medication reaches you
Prescriptions written by Wasef Health providers are sent to a state-licensed partner pharmacy, which prepares, labels and ships your medication under an individual prescription. ALT TheoryRx is a telehealth platform. It is not a pharmacy and does not compound or manufacture medications.
If prescribed, your medication is prepared and dispensed by a state-licensed partner pharmacy and shipped directly to you.
Billing
When you're charged
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from Wasef Health approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Your plan is billed monthly for its full length, and each 4-week refill ships only after your provider confirms treatment is still appropriate.
Your plan, your pace.
No charge unless a provider approves.