FAQ
Questions, answered.
Getting started
You answer a short online intake about your health, goals and medications. A licensed provider from Wasef Health reviews your visit, usually within 24 to 48 hours, and, if appropriate, prescribes a personalized plan that ships discreetly.
Providers & prescriptions
A licensed provider from Wasef Health, licensed in your state, reviews your visit and, if appropriate, prescribes a personalized plan. If prescribed, your treatment is dispensed by a state-licensed partner pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from Wasef Health approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
We serve 47 states + DC. We do not currently serve patients in Alaska, Mississippi or New Jersey, U.S. territories, or APO/FPO addresses. See state availability.
Privacy & safety
Yes. Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued. We never sell your personal or health information.
Your plan, your pace.
No charge unless a provider approves.

FAQ
Getting started